Chad Towner is a Data Center Infrastructure and Operations professional, who partners with companies to design, develop, deploy and effectively scale their mission critical Data Center infrastructure. After spending nearly two decades working in mission critical environments and hyper-scale Data Center infrastructure, Chad knows what truly drives scalable solutions, efficient operations and real innovation—and it’s not mastering the flavor of the week. It’s how well you connect with the heart-beating people you’re trying to help, then communicate your understanding and solutions back to them. Chad and his teams have deployed well over two Terawatts of critical, hyper-scale solutions around the world; most notably, as the ninth hire into and spending over a decade with Amazon.com infrastructure. Chad holds 8 industry patents and, in addition to his extensive Data Center and Critical Environment experience, he is a Journeyman Steamfitter.